March 21, 2017

Manda Tucker: From Graduate Training Program Intern To Systems Account Manager

My career with Trane began the summer of my senior year when I was given the opportunity to intern with Georgia-Alabama Trane in the Birmingham office.  Following my internship I was offered a position as a Systems Account Manager.  After graduating in Industrial & Systems Engineering from Auburn University, I attended the Graduate Training Program (GTP) and graduated as a part of the GTP-II class. 

A portion of my internship was shadowing both systems and service account managers, as well as the performance contracting team. This experience allowed me to see the different components of the business and understand how they function together in the industry.  Working with the account managers also allowed me to meet and interact with a wide range of customers consisting of building owners, contractors and engineers. Additionally, I went on many site visits and learned firsthand problem solving and systems knowledge needed to excel in this career. The experience really solidified the importance of GTP and the importance of a company that invests so much into my career and success. In addition to being exposed to the technical aspects, interning with Trane allowed me to experience the strategies and techniques used in the HVAC industry. I was given the opportunity to grow professionally and practice my soft skills by giving presentations to multiple Trane offices and their respective sales teams. Even as an intern, my office made me feel as though I was part of the team, and as I return full time, I can’t wait to explore new ways to contribute.

My internship gave me true insight of what an account manager’s role requires, as well as our market and office dynamic. At GTP I was able to build on that foundation in my technical knowledge of HVAC and sales.  The goal of GTP is to absorb as much information as possible to excel in the office; taking advantage of every opportunity to learn is key to success in the program and in one’s career.  GTP is a unique opportunity to problem solve on projects with students from around the world and learn from an experienced staff with various backgrounds.  I learned more in GTP than I knew possible and made lifelong friends who are now in offices across the globe. Trane offers the opportunity to attend the best training program in the industry, and I am proud to be a part of a company which invests so heavily in their employees.



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