DAVIDSON, NC (INGERSOLL RAND NEWS SERVICE) -- Ingersoll Rand’s work in oil-free rotary compressors was honored with the Global Best Practice Award for "customer value enhancement" during Frost & Sullivan’s annual awards banquet.
A global business and research firm, Frost & Sullivan presents this award to the company that has demonstrated "excellence in proactively creating value for its customers with a focus on improving the return on the investment that customers make in its services or products." The oil-free compressor market has unique challenges, as these compressors are used in many critical applications, such as power generation, pharmaceuticals and food and beverage. In such applications, air quality is paramount and uptime is critical. Ingersoll Rand’s oil-free compressors include many features and enhancements that provide customers with the peace of mind needed within these markets, according to Frost & Sullivan’s research.
The keynote speech by Marshall Brain, creator of howstuffworks.com, highlighted how innovation and technology are rapidly changing the world we live in. Afterward, Manlio Valdes, vice president for the Industrial Technologies Sector Global Product Management organization, accepted the award on behalf of Ingersoll Rand. Expressing his gratitude for the acknowledgement, Valdes said, “Ingersoll Rand has for more than 100 years continued to innovate and get better at providing air power for manufacturing in every industry in the world. Our oil-free rotary compressor customers represent the most demanding for air quality and reliability, and this award is a crowning achievement for our century-long legacy.”
Other forward-thinking companies such as Diebold, Inc., Ericsson AB and Kimberly Clark were also honored for their accomplishments during the ceremony, putting Ingersoll Rand in an elite class of customer focused, innovative companies.